FAQs

When pre-booking online , please consider the following:

Cancellations and rescheduling - available any time up to 24 hours before your class

If an appointment is missed, canceled, or changed with *less* than 24 hours notice, you will be charged full price.

This policy is out of respect for your instructor as it is unlikely that they will be able to rebook the class on short notice.

TO CANCEL your spot, login to your account on the web or app if you are not going to make it for any reason–no emails, DMs, or texts are necessary. :)

Base Moves thanks you for your cooperation and understanding in respecting our policy. We understand that life happens! Kindness and fairness to everyone is so important to us and therefore unable to bend the rules.

Hi! We are so happy you are here! Try a private session if you want to get acquainted with the studio before joining a class. Email us to schedule! base.durham@gmail.com

Totally new to pilates or the reformer? Join our BASE 101 group reformer class! If you are recovering from an injury or need extra attention, we recommend a private session or two. :)

Have experience in pilates or another movement modality? GO FOR IT and sign up for class.

Book on our custom Base Moves App or here on the site at the BOOK IN-STUDIO button.

REFORMER classes: Make sure you grab the $25 new student special for a single reformer class! It only works once! Base 101 for the foundation stuff! Shape classes are a great starting point. P.E. adds in higher reps and more strength moves. Pilatecize is a fun class with the Jumpboard. Bala Circuit is a high energy strenght and cardio class.

Base Moves TV is always a good addition to your movement practice! Subscribe monthly (7 day FREE TRIAL!!) or rent a single class!

You can email us base.durham@gmail.com OR leave us a message: 919-666-7321 (note: we do not have a front desk!)

Email is always best for the quickest response! We don’t answer a studio voicemail, instagram DM, or text message in a timely manner but one of us is always checking the email!

2514 University Drive, Durham, NC 27707

Look for the big PILATES sign above the door, to the right of Nana’s. Head inside, to the end of the hall and up the stairs to the right.

We provide complimentary parking in any spot around the 2514 building, including the back lot. You may also park on Woodridge Dr. wherever it’s allowed.

The Rockwood neighborhood is very charming and growing! If the our lot is full, please save yourself extra time to find a spot, just in case! Always okay to get a few extra steps in!

*Evening classes! Please allow extra time to find parking and look in the residential neighborhood if our lots are full!

Please arrive 5 minutes before class. ;)

If you arrive earlier than that, please enjoy our hallway waiting area.

GRIP SOCKS ARE REQUIRED for all reformer classes. We have them available for purchase in our shop. We recommend that you wear comfy workout clothing that is sweat-wicking and stretchy. Be mindful of loose shorts since we often have our legs up in the air. ;)

If you forget your clothes, our shop is stocked with the best activewear around.

Yep! We do! They are easy to purchase and schedule digital delivery here. If you would like a physical gift card, just message us after you make your purchase! Gift cards can be used at our apparel shop, to purchase classes, or on BTV our digital studio! *Gift cards must be redeemed on the website, the app does not yet support them.

YES! Sign up for our newsletter to keep up. We promise it’s fun and not annoying and you will be the first to know about special offers and fun things. Scroll down to bottom of this page and sign up!

Also follow us in Insta @base_moves

Base Moves embraces all people and supports diversity in race, ability, religion, sexual orientation, gender identity, and country of origin. Thank you for upholding our policy of inclusion when you choose to enter our studio space.

24 hour cancellation policy:

All appointments and classes must be canceled 24 hours prior to the scheduled time.

Cancellations or no shows that occur less than 24 hours prior to the scheduled time will be charged in full.

Please honor the expiration dates on our package pricing. If you are unable to do so, please purchase sessions individually. No extensions on any packages or class purchases.

Sticky socks required in all classes.

Socks are available for purchase at the studio.

Suggested arrival time is 5 minutes prior to class time. If you arrive earlier, please wait for your instructor in the hallway seating area.

Base Moves may provide a substitute instructor for a class without prior notice.

There are no refunds for any service or product purchased at Base Moves. Any returns necessary will be converted into account credit.

Please silence phones and smart watches during class.